A VoIP Call Center is a telecommunications platform that allows businesses to effectively route phone calls to available agents.
Prior to the introduction of Voice over IP, businesses had few choices and were generally paying too much for business phone service.
You may be wondering what VoIP is and how exactly it works. You may have heard the words Voip broadband phone before.
Technical support also should be taken into consideration when you choose a Voip provider. Some companies will charge you extra for support, while others will not.
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